Employees
Offer comfortable and safe work environment, competitive compensation and benefi­ts to increase job satisfaction.

Channels:
  • Labor relations communication
  • Meetings/ Labor union conferences
  • Meeting with Employee Welfare Committee
  • General Manager e-mail
  • LINE group
  • Award & Promotion Recognition Ceremony
  • Occupational Health & Safety Committee meetings
  • Performance evaluations
  • Stakeholders surveys
  • Internal announcements

Consumers
We value consumer expectations; thus, we develop and launch products that meet the market demands. Through our food safety mechanism to ensure product quality to achieve our mission to provide food safety to all consumers.

Channels:
  • Customer satisfaction surveys
  • Stakeholders questionnaire survey
  • 0800 customer service toll-free line and order hotline
  • Facebook fan page/ Instagram/ YouTube
  • Company website, Sustainability ESG website
  • Fwusow e-market LINE group


Management
The management steers our business operations to navigate through the global development, policy changes, sustainability issues, and strategic planning toward sustainable development.

Channels:
  • Stakeholders questionnaire surveys
  • Various business operation meetings
  • LINE group
  • Award & Promotion Recognition Ceremony
  • Various meetings
  • Regulatory compilation & compliance

Suppliers
We value the raw material quality provided by the raw material suppliers; thus, through transparent, fair practice and long-term partnerships, we can create mutual trust and alliance to share profits.

Channels:
  • Strategic procurement
  • Supplier strategic discussion
  • Onsite visits and inspections
  • Stakeholders questionnaire survey
  • FB fan page /Instagram/YouTube

Shareholders/Investors
Emphasizes on company's operational performance, growth and sustainable developmental performance, which leads the company toward steady growth.

Channels:
  • Annual Shareholders Meeting
  • Stakeholders questionnaire survey
  • Financial statement reporting/ annual report
  • Investor conference
  • Spokesperson hotline/ sustainability report
  • Website/ website contact link

Authorized Dealers
Our trusted strategic partners; we establish transparent, fair practice to promote our brand and products to create mutual profi­tability.

Channels:
  • Held authorized dealer meetings
  • Veterinarian service calls
  • Salesperson site visits
  • Stakeholders questionnaire survey
Communities
Maintain effective communication and trustworthy relationship with the communities. Promote community development and ful­fill corporate social responsibilities.

Channels:
  • Participated in community activities
  • Fwusow Mart
  • Local schools strategic alliance (student internship & school events sponsorships)
  • Community visits
  • Stakeholders questionnaire survey