Training on Food Safety Systems and Regulations
In areas such as continuously promoting the food safety management system, updating regulatory knowledge, introducing new technologies and improving processes, and enhancing inspection and analysis capabilities, we improve personnel skills and awareness by sending staff to participate in external education and training, and convert the information obtained externally into internal training resources.
In areas such as continuously promoting the food safety management system, updating regulatory knowledge, introducing new technologies and improving processes, and enhancing inspection and analysis capabilities, we improve personnel skills and awareness by sending staff to participate in external education and training, and convert the information obtained externally into internal training resources.
| Training Types | Food Safety Management System | Food Product Regulations | Research & Development (incl Halal), Manufacturing | Inspection & Analysis | Total |
| Participation (persons) |
16 | 6 | 10 | 6 | 38 |
| Hours Trained | 256 | 51 | 89 | 156 | 552 |
Note: Taichung Harbor Plant
Fwusow Industry
- In 2025, there were a total of 37 external audits, including 8 audits by Sanitation and Health Agencies, 10 Voluntary Audits, and 19 client audits.Among the two major systems recognized by the Global Food Safety Initiative (GFSI), SQF and FSSC 22000, there were 12 and 5 minor non-conformances respectively. Root cause analysis, corrective actions, and preventive measures have been implemented to address them. Furthermore, educational training was conducted to ensure colleagues can accurately execute the improvement plans.
- In response to the Taichung City Office of Food and Drug Safety's "glycidyl fatty acid esters in oils and fats" monitoring management, inspections for 5 batches were completed. The scope covered the entire supply chain traceability, including procurement, import inspection, warehousing, production, inspection, and sales, to ensure that the supply chain quality and oil hygiene fully comply with the regulations of the central competent authority.
- In 2025, a total of 7 mock tests were conducted, all traceability sampling tests were efficiently completed within 2 hours, meeting 100% of the requirements Required by Law. These drills fully verified the traceability of
manufacturing batches, finished goods inventory, shipment destinations, and customer information throughout the recall and disposal process. Charming Food conducted a mock test and completed it within the designated time, meeting 100% of the requirements Required by Law.
Charming Food
- In 2025, there were a total of 22 audits by Sanitation and Health Agencies, voluntary management verifications, and downstream customer audits. These audits covered institutions such as the Ministry of Agriculture, Taichung City Office of Food and Drug Safety, Animal Protection Office, Council of Agriculture, Agricultural Technology Research Institute, SGS, and the Taiwan Society of Agricultural Standards, all of which met the relevant standards or system requirements.
| Year | Audit\Audits Agency | Sanitation and Health Agencies |
Voluntary Audits |
Customers | Total | |
| 2023 | Fwusow Industry | 2 | 12 | 24 | 38 | |
| Charming Food | 2 | 5 | 11 | 18 | ||
| 2024 | Fwusow Industry | 11 | 7 | 12 | 30 | |
| Charming Food | 3 | 5 | 7 | 15 | ||
| 2025 | Fwusow Industry | 8 | 10 | 19 | 37 | |
| Charming Food | 4 | 5 | 13 | 22 | ||
| Notes | 1. Sanitation and Health Agencies: TFDA, third party audits, local health bureau & Taichung City Animal Protection and Health Inspection Office. 2. Certification: SQF, FSSC 22000, ISO 22000, HACCP, TQF, Humane Slaughter, Certified Agricultural Standards, Traceability, HALAL, ISO9001, RSPO. |
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- The audit process identified a deficiency where the raw materials (soy protein isolate, refined salt) in the mixing room were left uncovered after opening. Upon investigation, it was found to be due to a lack of protection caused by the timing gap during the ingredient preparation process. To eliminate pollution risks, the following measures have been implemented: purchasing additional stainless steel clips for use by feeding personnel during production, ensuring the folding and sealing management of raw material bags, and simultaneously conducting food safety educational training for relevant personnel to ensure strict adherence to hygiene standards during the production process and eliminate environmental pollution risks.
- The deficiency where the food additives and chemicals room in the food department were not locked as required was due to not returning items to their place in real-time after use during production operations. Improvements have been immediately completed, and educational training on "Food Safety and Hygiene Management Standards" has been strengthened for operators, requiring strict implementation of the control points "Return Everything to Its Place and Lock in Real-time." Subsequently, the section chief will incorporate this into the daily supervisory focus to ensure compliance with chemical safety management standards.
- For the traceability deficiency in the roll film packaging material replacement used by the food division identified by FSSC 22000, the "Sanitation Management Operation Standards" have been revised to include "First Article Confirmation" and "Clearing Verification" mechanisms: Before operation, check the quantity of packaging materials and the description on labels to ensure accuracy before production begins; when switching lines or completing operations, ensure the production line is cleared and establish written records simultaneously to complete the traceability management of packaging operations.
